Our concept is to provide great products and services over and over to each customer. To do this, we need to collect simple information, including your shipping and billing address, products you purchased, your Bay Medical username and password, product ratings, and survey data. We will not sell this information. We will not share this information with anyone not affiliated with Bay Medical.
Bay Medical staff members and contractors
We need your personal information to provide basic services. For example, we will need your credit card number, billing address, and shipping address to send you products. Our delivery drivers and warehouse team need to know where you are.
Service providers are affiliated with Bay Medical. We give your personal information to service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our products and services. Our service providers keep your personal information secure. Our service providers only use your personal information to prove services on our behalf. Your personal information may be stored and processed by our service provider.
Credit Card Transactions
All credit card transaction use secure websites (note the https on our cart). Your credit card information is not stored at Bay Medical – it is stored at a credit card processing company that specializes in storing credit card information. The security of your web browser permits secure transactions to take place and ensure the confidentiality of your information.
Email and Contact Policies
When you enter your email address and phone number on our website, we might contact you to make sure you did not run out of a product. Or, we might contact you to clarify the details of your order. If you subscribe to any type of newsletter or agree to receive marketing information, you can follow the directions on our email to you to opt out of these notices. Sometimes, we might send you a physical piece of mail to highlight an important product release or special. You can opt out of mailings by sending an email that includes your mailing address to firstname.lastname@example.org.
When you order a product from Bay Medical, you agree to receive occasional email highlighting a product or service we are promoting. There will be information on every email with information on how to stop receiving this type of email.
We use Google Analytics and associated services to advertise online.
Websites other than Bay Medical might use your cookies to advertise the products and services we are promoting.
Bay Medical will never knowingly collect information from children under the age of 16. If you are a parent or guardian of a child that may have shared information with us, please contact us at email@example.com so we can delete this information from our records. Or, call us at 415-508-0900.